Time to Upgrade Your Operational Process?

operational process

Your operational process or playbook is the key to winning in business and sport.

Are you playing in the minor leagues or the big leagues?

With the return of football, I wanted to compare your business with football.

Firstly, as we move forward,

  • The coaching staff will represent your leadership team
  • The playbook will represent your operational process.

We’ll start with High School Football.

At this level, the coaching staff is lean and doesn’t have a lot of resources.  They are more of a boot-strapped organization.

Therefore, the playbook or operational process they design is very basic or simple. The team doesn’t have a lot of sophistication or capacity to learn or execute a complex playbook.

The next level is College Football

The coaching staff is larger. Our leadership team and organization are growing.

Therefore, the playbook or operating systems is more complex. The players or teams have the capacity to deliver at a higher level.

In addition, there are thousands of high school coaches and hundreds of college coaches.  In other words, not every high school coach has the capacity or desire to advance to the college level. Similarly, not all players have the desire, talent, or capacity to play at the college level. Only the best of the best move up.

Finally, we have the NFL Football

Firstly, the organization is huge, and the leadership team is vast.  You have department heads, assistants, supervisors, administration, etc.

Secondly, the playbook or operational process is very deep and complex. The team has the capacity to execute at a high level.

Similarly, there are hundreds of college coaches and there are only dozens of NFL coaches. Not all college coaches have the desire or capacity to move up to the NFL level. And, not all college players have the desire or capacity to move up to the NFL.

How does upgrading my operational process apply to my business?

If you are operating at the high school level and you want to transition to the next level, you need to bring in new leaders. Leaders with the capacity that create a deeper, more effective playbook for your operation.

The coaching staff at the college level are different than the coaching staff at high school.

Similarly, the same applies if you want to make the jump to the NFL. As you grow, you’ll need to develop a more complex and effective operational system. To do that, you’ll need to look outside of your operation to find that capacity and experience.

In conclusion, what got you here doesn’t always get you there. If your business is stuck, it could be that your coaching staff or leadership team are stuck operating at a certain level and they don’t have the capacity to develop the playbook or operational process your business needs to grow.

I want your comments! 

Leave them below and let’s start a conversation.

Do you need some new plays for your operational process?

I’d love to help you with that. You can sign up for your free, no weirdness Brainstorming Session where we can talk about how to get your business to the next level.

Until next time, Stop Grinding and Start Growing.

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Corey Harlock – Principal, Key Hire

About the Author

Corey Harlock – Principal, Key Hire

Corey is currently the Principal Consultant of Key Hire Team Building Solutions, the only solution on the market that helps Small Business Owners focus on Positions, People and, Process so they can enjoy a stable, growing business and balanced life.

He is a driven consultant, teacher, keynote speaker, and three-time business founder. After shutting down his Recruiting Agency HRN in Canada to move to Houston, Texas, Corey realized that most businesses and business owners were severely underserviced and, in some cases, completely ignored. So, he created and launched a company with a mission of helping small and mid-market business owners. He has authored dozens of articles on team building, talent acquisition, and the power of Building High-Impact Teams for growing companies.

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